Support
Help with Nino Bot for iPhone and iPad.
Contact the developer
Email support@ninoai.io.
In the app, Settings → Send Feedback opens an email with your app version already filled in.
Common questions
Do I need an account?
No. Open the app and start chatting. Your bots and chats are stored on your device.
What is a team job?
In a group chat, turn on Team job above the message box and give the group one request. The lead bot splits it between the bots, they each do a part, and you get one finished answer. Tap See the team's work under the answer to read each bot's part. Turn it off and every bot answers in turn instead.
How do I share a bot, or add one someone sent me?
Open the chat's menu and choose Share this bot or Share this team to get a link and a QR code. The other person gets their own copy of the name, look and instructions. Your chats and the bot's memory are not shared. To add one you were sent, open the link and tap Open in Nino Bot, or in the app long-press +, choose Add a shared bot and paste the link. The app shows the bot's full instructions before you add it.
A bot isn't replying, or I see an error.
Check your internet connection, then send the message again. If one model says it is busy, open the bot's settings (tap its name at the top of the chat) and pick another model. Settings → Bot Server shows whether the service is reachable.
Which bots can search the web or use connected apps?
Bots on a ChatGPT model. Bots on Gemini models answer from what they already know.
How do I connect Gmail, Google Calendar, Outlook or another app?
Tap Apps at the bottom of the home screen, find the app and tap Connect, then sign in with your own account. To remove it later, tap the app again and choose Disconnect.
A bot asked me for an API key or password. Is that safe?
The form shows the address the login is for. What you type is saved in your iPhone's keychain and used only for requests to that address. It never appears in the chat, and the bot does not see it. Only enter a login if you recognise the address and asked the bot to work with that service. You can remove it later under Settings, Saved logins. This works for services that offer an API; it cannot sign in to a website for you.
Can a bot send email for me?
No. With Gmail or Outlook connected, a bot can search and read your mail and write a draft. You review and send the draft yourself from your mail app.
Google says "Google hasn't verified this app".
That notice appears while Google reviews Nino Bot's sign-in. If you trust the app, tap Advanced and continue. You can remove access at any time at myaccount.google.com/permissions.
My scheduled task didn't run.
Open Settings → Scheduled tasks. If the list shows a sync problem, tap Retry. A one-time task whose time has passed needs a new time. Turn on notifications in Settings if you want an alert when a reply arrives.
How do I report a bad or offensive reply?
Press and hold the message and choose Report. This opens an email to the developer with the reply attached so it can be reviewed.
How do I delete my data?
Press and hold a chat and choose Delete chat, or use Settings → Reset Nino Bot to erase everything, including scheduled tasks stored on Nino's server. Deleting the app also removes everything stored on the device. See the Privacy Policy for details.
How do I stop sharing data with AI providers?
Bots need to send your messages to an AI provider to reply. If you no longer want that, use Settings → Reset Nino Bot and delete the app. You can also turn off memory and vault sharing under Settings → Permissions, and web search under Connect apps.
Does Nino Bot cost anything?
The app is free to download and has no in-app purchases.